Frequently Asked Questions

[cs_content][cs_element_section _id=”1″ ][cs_element_layout_row _id=”2″ ][cs_element_layout_column _id=”3″ ][cs_element_headline _id=”4″ ][cs_content_seo]Frequently Asked Questions\n\n[/cs_content_seo][cs_element_accordion _id=”5″ ][cs_element_accordion_item _id=”6″ ][cs_content_seo]How do I become a new patient?
\n\nIf you would like to become a patient at The Metabolic Institute, please call our office at 509-747-7066 or and speak to one of our staff members. \n\n[/cs_content_seo][cs_element_accordion_item _id=”7″ ][cs_content_seo]Does your practice accept insurance?\n\nThe Metabolic Institute does not contract with insurance companies, including Medicare and Medicaid. Therefore, we do not bill any insurance company for services rendered. We are happy to provide a walkout statement, so you can submit to your insurance company for possible reimbursement. Our office recommends that you contact your insurance carrier to see what your out-of-network benefits entail.
Our payment policy is full payment due upon receipt of services. We accept cash, check, debit, and credit cards.
If you have any additional questions regarding our policy, please do not hesitate to contact our office.\n\n[/cs_content_seo][cs_element_accordion_item _id=”8″ ][cs_content_seo]How do I request a prescription refill?
\n\nIf you are a patient at The Metabolic Institute and in need of a prescription refill, please contact your pharmacy. We ask that refills be requested at least 48 hours ahead of time. Please take holidays and weekends into consideration when requesting a refill.\n\n[/cs_content_seo][cs_element_accordion_item _id=”9″ ][cs_content_seo]Do your providers see and treat children?
\n\nYes. All providers at The Metabolic Institute see and treat all ages from toddlers to the aging population. Functional Medicine treats the root cause of illness across the entire life span.\n\n[/cs_content_seo][cs_element_accordion_item _id=”10″ ][cs_content_seo]Are the providers able to be primary care providers?
\n\nThe Physicians and Nurse Practitioner are trained as primary care providers, but they do not provide acute care or comprehensive primary care services. They will work with you closely as consultants in preventive, nutritional and functional medicine to help you address the roots of chronic health problems. They can confer with your primary care doctor.\n\n[/cs_content_seo][cs_element_accordion_item _id=”11″ ][cs_content_seo]Do Functional Medicine providers prescribe medications?
\n\nOur providers can, and do, prescribe medications whenever necessary.

\n\n[/cs_content_seo][cs_element_accordion_item _id=”12″ ][cs_content_seo]What does it cost to become a patient?
\n\nAn initial hour visit is $385. A follow-up hour visit is $225; a follow-up 30-minute visit is $139. This does not include the cost of any laboratory testing, although, some laboratory tests may be in part, covered by your insurance carrier.\n\n[/cs_content_seo][/cs_element_accordion][/cs_element_layout_column][/cs_element_layout_row][/cs_element_section][cs_element_section _id=”13″ ][cs_element_layout_row _id=”14″ ][cs_element_layout_column _id=”15″ ][/cs_element_layout_column][/cs_element_layout_row][/cs_element_section][/cs_content]